The whole system of tickets and hospitality packages for English soccer games is pretty confusing, so I have put together a video explaining it all.
The other big question I get is how we at Groundhopper Guides fit into that system — like how can I sell you tickets when the club says the game is sold out.
Also, what the heck is a hospitality package?
All that and more — including my very own flowchart! — in this from my YouTube channel.